Social
Media Marketing
...
Social media marketing is a
fairly recent addition to the list of tools that companies
are using to build brand recognition and customer
relationships. Social media marketing works to connect
with a targeted market. It coordinates the elements of
advertising, personal selling, public relations, publicity, direct marketing, and sales
promotion. But most of all, it is designed building trust
and customer loyalty.
Advertising in the
current age of electronic media is much different than it
was even five years ago. Old school marketing techniques
like trade shows, seminars, cold calling, outsourced
telemarketing, and print advertising is just not that
effective anymore. Even some of the techniques developed
as little as 5 years ago are becoming out of date. Things
like Pop-up ads and bulk email blasts are for the most
part ineffective.
These methods are often
referred to as outbound marketing. Outbound marketing,
describes the action of pushing your message on the masses
by continually exposing them (often times when they are
least likely to be receptive) in the hopes that it will
resonate with some of them and make them want to buy what
you are selling.
Outbound marketing is
less effective for two main reasons. First, the buying
public, (your potential customers), are being inundated
with thousands of outbound marketing interruptions every
day via radio, TV, phone and Email and they have figured
out how to block them out. These ways include caller id
boxes, E-mail spam filtering, media recording devices like
Tivo, and by subscribing to satellite radio broadcasts.
Secondly, the lower cost of learning about something new
or shopping for something new using the Internet has made
it cheaper and more convenient. We all know that it is now
much cheaper, (and faster), to use the Internet to learn
something, verses going to a seminar at the Hilton. We
also know that buying tickets online can be much cheaper
and it is much more convenient than getting that same
ticket at the ticket counter or from a travel agent.
Marketing to people who
are trying to block your message out is at the very least,
counter productive. Also, based on the percent of ROI it
can be very costly.
“Inbound marketing”
on the other hand, is the art of “getting found” by
people who have already learned about your products or
services and have begun shopping for someone to provide it
to them. In order to “get found” you need to have your
website set up so that it attracts these prospective
customers naturally through the search engines, through
the blogosphere, and also through social media sites such
as Facebook, Twitter and others.
Statistics show that most
businesses today spend 80% to 90% of their efforts on
outbound marketing and only 10% to 20% on inbound
marketing. In order to maximize profits in this economy
and get more market share, these ratios should really be
flipped.
It
also stands to reason that if you target customers who are
ready to buy what you sell, you will make more sales.
Let our full service
marketing and design team help you implement one of our proven
strategies.
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